Privacy Policy – Custom Cake Ordering App

Last updated: March 2025

Welcome to Custom Cake Ordering App. Your privacy matters to us, and we are committed to protecting your personal information while providing a smooth and secure cake ordering experience.

This Privacy Policy explains:

• What information we collect
• How your data is used and protected
• Your rights and choices
• How you can contact us

1. Information We Collect

1.1 Personal Information

When you create an account or place an order, we may collect:

• Full name
• Phone number (used for OTP login and order updates)
• Email address
• Delivery address
• User role (Customer, Baker, Delivery Personnel)

1.2 Location Information

• Customers: Used to show nearby bakers and delivery availability
• Delivery personnel: Used for order pickup and delivery tracking

1.3 Order & Customization Data

• Cake customization details (size, flavor, theme, design inputs)
• AI-generated cake design previews
• Order history and preferences
• Chat messages between customers and bakers

1.4 Payment Information

Payments are processed securely through trusted third-party payment gateways. We do not store credit/debit card or UPI details on our servers.

2. How We Use Your Information

Your data is used to:

• Enable secure login and authentication
• Connect customers with nearby bakers
• Generate AI-based cake design previews
• Facilitate in-app chat between customers and bakers
• Process orders and payments
• Provide real-time order and delivery tracking
• Improve app performance and user experience

3. Data Security

We follow strong security practices including:

• Secure authentication mechanisms (OTP-based login)
• Encrypted communication (HTTPS)
• Role-based access control
• Regular security updates and monitoring

4. Your Rights

You have the right to:

• View and update your profile information
• Request correction or deletion of your data
• Delete your account at any time
• Opt out of promotional notifications

5. Third-Party Services

• Firebase (authentication and notifications)
• Google Maps API (location services)
• Payment gateways (secure transactions)
• AI services for cake design image generation

All third-party services are required to comply with strict data protection standards.

6. Children’s Privacy

The Custom Cake Ordering App is not intended for children under the age of 13. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected within the app and on this page.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: